Contact

Let’s talk about your technology

Tell us what you need and we’ll come back quickly with clear, honest advice — no jargon and no pressure.

An empty chair pulled out at a table under warm light — contact ICRIS for friendly IT support in North London
Call us 020 3355 3405
Mon–Fri, 9am–5:30pm
Where we work London, Essex, the South East and the Midlands — including Birmingham

Already know what you need?

For a website or online shop, the website enquiry form asks the right questions up front. For everything else, the service enquiry form does the same. Either will get you a faster, more useful reply than a general message.

Send an enquiry

We’ll only use your details to answer your enquiry — see our privacy policy.

What happens next

No sales funnel. Just a reply from a person.

We read it properly

Your message goes straight to the team who would do the work, not to a call centre.

We reply within one working day

Usually much sooner. If we need more detail to be useful, we’ll ask rather than guess.

You get a straight answer

Including when the answer is that you don’t need us, or that someone else is a better fit.

Before you write

The questions we get asked most

Are we too small for you?

Almost certainly not. We work with sole traders and one-room offices as well as larger organisations. The size of the job matters less than whether we can actually help.

Does the first conversation cost anything?

No. The first call is us working out what you need and whether we are the right people for it. You get our honest view either way.

Do we have to move everything at once?

No. Most of our clients start with one thing that is causing pain and go from there. A phased plan is usually cheaper and always less disruptive than a big-bang switch.

Can you work with our existing IT provider?

Yes. Sometimes we take on one area — a website, a security review, a phone system — alongside whoever looks after the rest. We will tell you plainly if the split would cause problems.

Something is broken right now — what do I do?

Ring us rather than using the form. Existing clients should log it in the client portal so it is tracked, but if it is urgent, phone first.